100% Pass | Microsoft Dynamics CRM MB2-712 practice exam

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Share some Microsoft Dynamics CRM MB2-712 exam questions and answers below.
You have a Dynamics CRM organization. 
You need to tell a user which types of out-of-the box charts are available on a personal dashboard in CRM. 
Which two types of charts are available? Each correct answer presents a complete solution. 
A.tag 
B.Scatter 
C.pie 
D.funnel 
E.doughnut 
Answer: CD

You modify the Account form to contain the contain the tabs configured and ordered as shown in the following table.You need to identify which tabs will be displayed by default on Dynamics CRM for tablets.Which tabs should you identify? 
A.only General. Address Info, and Reseller Info 
B.only General, Address Info, Reseller Info, and Additional Info 
C.only General, Details, Address Info, Reseller Info, and Additional Info 
D.only General, Details. Address Info, and Reseller Info 
Answer: C

You have a Dynamics CRM organization. 
You have a team named Team1. All of the members of Team1 have identical security roles. 
A user named User1 has a personal view to display the records owned by Team1. 
You need to ensure that all the members of Team1 can use the view. 
What should you do? 
A.Instruct User1 to assign the personal view to the owner of Team1. 
B.Instruct the owner of Team1 to configure the filter criteria. 
C.Instruct User1 to assign the personal view to Team1. 
D.Instruct User1 to configure the filter criteria. 
Answer: C

You modify the Account form to contain the contain the tabs configured and ordered as shown in the following table. 



You need to identify which tabs will be displayed by default on Dynamics CRM for tablets. 
Which tabs should you identify?A.only General. Address Info, and Reseller Info 
B.only General, Address Info, Reseller Info, and Additional Info 
C.only General, Details, Address Info, Reseller Info, and Additional Info 
D.only General, Details. Address Info, and Reseller Info 
Answer: C

You have a Dynamics CRM organization. The organization does not use CRM for marketing. 
You need to prevent Marketing from displaying on the Account form navigation. 
What should you do? 
A.Delete all of the items in the Marketing group. 
B.Hide the Marketing group. 
C.Minimize the Marketing group. 
D.Delete the Marketing group. 
Answer: B

You have a Dynamics CRM development environment and a Dynamics CRM production environment. In both environments, your account is assigned the System Customizer security role.In the development environment, you create a custom solution that contains all of the project components deployed to the production environment. The custom solution contains an entity.In the development environment, you open the project solution that you intend to deploy to the production environment.You see the entity, but not the field.You need to ensure that you can modify the field in the development environment. What should you do? 
A.Ask the system administrator to assign your user the System Administrator security role, and then modify the system field. 
B.In the project solution, add a field to the entity, and then make the modification. 
C.In the default solution, make the modification. 
D.Use the Add Sub Components action, add the field, and then make the modification. 
Answer: C

You work in a customer service organization. 
Sometimes, when a new record is created, a customer service representative must capture additional data. 
When this occurs, the representative must call the customer to capture the missing data. Each record may be missing different data. 
You need to identify which process type you must use to capture the data. 
What should you identify? 
A.a real-time workflow 
B.a dialog 
C.a custom action 
D.a business rule 
Answer: B

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